DigiSales.store ("we", "us", or "our") respects your privacy. This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, and what choices you have. This policy applies to the website digisales.store and related services offering digital products.
1. Information We Collect
- Account & Contact Information: Name, email address, billing name and address (when you create an account or purchase a product).
- Purchase & Transaction Data: Order details, product purchased, transaction ID, and payment processor confirmation (we do not store full card numbers).
- Delivery & Access Data: Download history, license keys, access logs, and fulfillment records linked to your account.
- Support & Communication: Messages and attachments you send to our support email or via contact forms.
- Technical & Usage Data: IP address, browser type, device information, pages visited, referral source, and analytics data.
- Cookies & Similar Technologies: We and third‑party partners use cookies, pixels, and local storage to remember preferences and measure usage.
2. How We Use Your Information
- Provide and operate our services, deliver purchased digital products, and manage your account.
- Process payments and prevent fraud; communicate order confirmations and receipts.
- Respond to support requests and troubleshoot delivery or access issues.
- Improve, analyze, and personalize the site and products; measure marketing and affiliate performance.
- Comply with legal obligations and enforce our Terms & Conditions.
3. Legal Basis for Processing (EEA/UK)
For users in the EEA/UK, our lawful bases for processing personal data include contract performance (to deliver products and services), legitimate interests (to operate and improve the Service), compliance with legal obligations, and consent where required (e.g., marketing emails).
4. Cookies & Tracking
We use essential cookies for site operation, analytics cookies (e.g., Google Analytics) to understand usage, and advertising/affiliate cookies to measure campaigns. You can control cookie preferences through your browser. Disabling non-essential cookies may impact functionality.
5. Sharing & Disclosure
- Service Providers: We share data with hosting providers, email processors, analytics platforms, and payment processors under contract and confidentiality obligations.
- Affiliates & Partners: We may share aggregated or referral data with affiliate platforms to track conversions and commissions.
- Legal Requests: We may disclose data to comply with legal obligations or to protect rights, safety, or property.
- Business Transfers: In events such as a merger or sale, personal data may be transferred as part of the transaction.
6. Payments & Billing
Payments are processed via third‑party payment processors (e.g., Stripe, PayPal). These processors collect and store payment information directly and have their own privacy policies. We only receive confirmation and minimal transaction details necessary to fulfill orders.
7. Data Retention
We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. For example, order and transaction records are retained for accounting and tax purposes.
8. Your Rights
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct inaccurate or incomplete data.
- Deletion: Request deletion of personal data subject to legal exceptions.
- Restriction & Portability: In some regions you can request processing restrictions and portable copies of your data.
- Object: Object to direct marketing or processing based on legitimate interests.
To exercise your rights, contact us at support@digisales.store. We may need to verify your identity before responding.
9. Children
Our services are not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such data, contact us to request removal.
10. International Transfers
We and our service providers may process personal data in countries outside your jurisdiction. When we do, we implement safeguards such as standard contractual clauses or rely on adequacy decisions where available.
11. Security
We implement reasonable technical and organizational measures to protect personal data. No system can be guaranteed fully secure; if a breach occurs we will follow applicable notification requirements.
12. Third‑Party Links
The site may link to third‑party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.
13. Marketing & Emails
With your consent where required, we may send marketing emails about new products, promotions, or updates. You can unsubscribe via links in emails or by contacting support@digisales.store. Transactional emails (receipts, account notices) cannot be unsubscribed.
14. Regional Notices
India
We endeavor to comply with applicable Indian data protection requirements. For grievances, email support@digisales.store.
EEA/UK (GDPR)
Residents have rights including access, correction, deletion, portability, and complaint to a supervisory authority.
California (CCPA/CPRA)
California residents may have rights to know, delete, and opt‑out of the sale of personal information. We do not knowingly sell the data of minors under 16.
15. Changes to This Policy
We may update this Privacy Policy. Changes take effect when posted with an updated "Effective Date". Continued use of the Service after changes indicates acceptance.
16. Contact Us
If you have questions, requests, or privacy concerns, contact us at:
Email: support@digisales.store